Our Policies for PO Submission, Payment, and Returns

For PO Submission:

  • You may initiate a PO with our customer service department at [email protected].
  • Orders requiring a PO must be authorized with our customer service department.
  • POs will be billed within 30 days of books shipping.
  • All orders should be placed through [email protected].
  • Please allow up to 10 business days for orders to process.
  • Shipping and handling charges will be applied to all orders.
  • We will honor third party shipping.
  • You determine your list price (prices will not be printed on the cover).
  • Returns are subject to a 10% return allowance, and returns over 10% are charged a manufacturing fee of $10 per book to cover print-on-demand costs. Paperbacks must be received back in new condition, and within 6 months of the purchase date. Returns are handled through our customer service department at [email protected].
  • Please note that our online marketplace is open to the public.
  • All general questions/inquiries concerning August Learning Solutions titles and procedures should be directed to [email protected].

Please contact us at [email protected] if you have further questions.

Checks should be made payable to August Learning Solutions and mailed to:

August Learning Solutions
Customer Service
3791 S. Green Rd.
Cleveland, OH 44122

Returns with prior authorization should be sent to:

August Learning Solutions
3791 S. Green Rd.
Cleveland, OH 44122